Question 1

Can I explore before registering?

Accepted Answer

Yes. Open the public terminal to view instruments, prices and drawing tools. Registration or sign-in is required before placing any trade, including a demo trade.

Question 2

Is the practice account free?

Accepted Answer

Yes. Registration includes 10,000 virtual USD for practice. You do not need a card or a deposit. Demo funds have no monetary value and cannot be withdrawn.

Question 3

What does synthetic OTC mean?

Accepted Answer

Prices are generated by a server-side algorithmic model. They are not exchange quotes for real assets. All users receive the same price stream.

Question 4

How is a trade settled?

Accepted Answer

The server compares the entry price with the settlement price at expiry. A correct direction earns the fixed profit; an incorrect direction loses the stake. Equal prices or a missing valid quote result in a refund.

Question 5

Can I use TradeWinPro on my phone?

Accepted Answer

Yes. The workspace adapts to your screen. You can also add the web app to your home screen from a supported mobile browser. Visit the Mobile page for instructions.

Question 6

What happens if I lose connection?

Accepted Answer

An open trade is settled by the server independently of your browser tab. The app synchronizes before new actions. Stale quotes cannot be used to place new trades.

Your crypto OTC workspace